Meet the Leaders Redefining Customer Experience
“Learn from the visionaries shaping tomorrow’s customer journeys – hear the stories, strategies, and insights that turn everyday interactions into unforgettable experiences.”
Keynote Speakers
Steve Towers
Founder & Owner
Kerri Prissman
Sales & Partrnerships Lead
Yonela Gwabe
Senior Operation Rsks Manger
Eddie Ukpong
Strategy & Technolgy Lead
Clint Payne
Consultant
Dr Sarina Howie
Director: Global Products
Peach Olive
CEO
Seolebaleng Lakaje
Client Experience Specialist
Adre Schreuder
Founder & MD
Kamani Naidoo
CEO
Moses Duma
Customer Engagement Executive
Debi Potgieter
Founder & MD
Antonia Oakes
Executive: Customer Experience & complaints
Moderators
Khali Young
Key Accounts Manager
Panel Chairs
Rudo Jane Ramavhale
Lecturer
Nancy Moodley
CEO
Shaun Naidoo
Co-Founder & Account Director
Prashanti Akaloo
Founder
Mpho Mpofu
Consumer Insights Specialists
Dr Nomthandazo Malevu
Head of Campaigns and VALUE management
Mellissa Van Stratten
Lead Auditor
Petunia Dube
Business Development Manager
Megaree Naraidoo
Board Member, Chief Information Officer
Lorraine Mekwa
Managing Executive: CX
Luvendra Naidu
Founder
Panelists
Sandisiwe Yengeni
Senior Manager: Clent Experience & Insights
Roshan Sookdeo
Global Outsourcing Director
Nthsholeng Ikpoleng
Lead Consultant
Grace Brown
Head of Customer Experience and Client Service
Dave Benjamin
Co-Founder
Nicolas Callegri
Founder
Popi Kunene
Chief Operation Officer
Mumbi Odame
Head of Client Experience & Design
Kopano Moshoene
Board Member
Candice Boucher
Head of Design & Brand
Lauren Barbour
CX Consultant
Leoni Links
Head of Digital
Deidre Woolwarans
Head of Service
Gary Greenfield
Founder
Olga Molebane
Events Executive
Selina de Freitas
Senior CX Lead - Service
Baswabile Kgatla
Risk Administrator
Lizette Akker
Senior Vice President, CX
Khali Young
Key Accounts Manager
Ready to Join Us?
Reserve your spot today and be part of South Africa’s premier CX event.
Aloysius X Petersen
064 148 2345
aloysius@phoenixevents.co.za
Melissa Visser
084 045 2113
melissa@phoenixevents.co.za