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Official Accreditation Partner

BPG – Business Process Group

CX & Professional Accreditation

Your CXS Contact

Steve Towers

Founder & CEO, BPG – Business Process Group

Use the Contact Representative button above — your message is emailed to them and they reply to you directly.

About the Partner

BPG, associated with Steve Towers and the Outside-In CX methodology, provides CX methodology, transformation and professional accreditation.

Key Focus

Customer Experience
Outside-In Methodology
CX Transformation
Professional Accreditation
CEMMethod™

CXS Partner Status

Official Official Accreditation Partner — CXS Customer Experience Symposium 2026

Other CXS Partners